JOIN THE CROWD!
Plainfield’s town-owned broadband network is capable of bringing super-fast internet (and phone) to every home and business in town. We’ve partnered with Westfield’s Whip City Fiber to bring world-class service to Plainfield. We currently have more than 270 active service subscribers. Here’s what a few of them have to say:
“Great service, great crews, Great Broadband MLP!!!” - Matt S. Oct 2019
“No buffering, yeah!” - Jerry L. Dec 2019
“ I love this Internet!” - Erik B. Sept 2020
“I found WCF technical support to be helpful, pleasant and professional. After many so-so tech help line experiences over many years, I was exceptionally pleased to have received such competent, willing help.” - Bob B. Nov 2020
Having access to fast, secure Internet is more important than ever. While our network construction was completed in January 2021, we continue to accept applications for service. See our Pricing and Installation Page for more information. And Sign up today!
Monthly Service Fees*
No taxes or fees
|Gigabit speed, 1TB/month, WiFi router included. Home based businesses included.
|Residential Internet + phone
$85 + $12.95
(+ about $7 in state and federal taxes and fees)
|Gigabit speed, 1TB/month, WiFi router, and Telo phone box included, unlimited local and long-distance calls.
|Commercial and non-profit customers
||Plans vary based on staff size and data needs
||Contact firstname.lastname@example.org for a customized proposal.
*The $85 price is based on at least 60 percent of homes in Plainfield taking Internet service, and we are at 69 percent now. As more households sign up, this monthly charge may decrease. The $12.95 price for phone is passed through without markup from our telephone provider (Ooma) and may change if the provider changes their prices.
Receive email updates by signing up for our email list. We promise not to overload your inbox.
For customer service questions (e.g. billing, payment, installation scheduling), please contact Whip City Fiber email@example.com or 1-413-485-1251 (M-F 8 a.m. to 4 p.m.).
If you are already connected and have technical support needs or questions, email Whip City Fiber tech support directly at firstname.lastname@example.org or call 1-413-485-1204. Local tech support is available 7 a.m. to 8 p.m. Monday through Saturday, with a backup service 24 hours a day, 365 days a year.
PLAINFIELD BROADBAND STAFF
We’re here to answer your general questions. Contact us at:
Kimberly Longey, manager: email@example.com
Brian Hawthorne, assistant manager: firstname.lastname@example.org